Terms of service
As Amended From Time to Time
BINDING AGREEMENT
This is a binding agreement. By accessing or using this Internet site located at supervisionoptical.com (the "Website"), purchasing any products, or using any services provided in connection with the Website (the "Service"), you agree to abide by these Terms of Service, as they may be amended by Super Vision Optical from time to time in its sole discretion. If at any time you find these Terms of Service unacceptable, you must immediately leave the Website and cease all use of the Service. YOU AGREE THAT BY USING THE SERVICE, INCLUDING PURCHASING PRODUCTS FROM IT, YOU AGREE TO SETTLE ALL DISPUTES BY BINDING ARBITRATION IN THE STATE OF CALIFORNIA, AND YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OF AGE AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT.
INDEPENDENT ENTITY DISCLAIMER
supervisionoptical.com is an independent e-commerce website owned and operated as a separate and distinct legal entity from any physical retail location, optical practice, or any other business that may operate under a similar or related name. Any and all transactions made on this Website are solely with supervisionoptical.com. Customers expressly acknowledge that supervisionoptical.com has no affiliation, ownership, or legal connection with any other entity operating under a similar or related name. Any disputes, claims, or liabilities arising from any other business operating under a similar name are expressly excluded from these Terms of Service.
GEOGRAPHIC RESTRICTIONS
supervisionoptical.com sells and ships exclusively within the United States. We do not accept orders from or ship to any international destinations. Any attempt to place an order from outside the United States will be declined. Super Vision Optical makes no representation that the products or content on this Website are appropriate or available for use outside of the United States.
PRIVACY POLICY:
Super Vision Optical respects your privacy and is committed to protecting your personal information. Personal information collected through this Website is used solely for the purpose of processing orders, improving the customer experience, and communicating with customers regarding their purchases. Super Vision Optical does not sell, trade, or transfer your personal information to third parties without your consent except as required to fulfill your order. For full details please review our Privacy Policy at supervisionoptical.com.
PRODUCTS & PRODUCT DESCRIPTIONS
Super Vision Optical makes every effort to accurately describe all products listed on supervisionoptical.com including images, descriptions, and pricing. However, we do not warrant that product descriptions or other content on the Website are completely accurate, complete, or error-free. Product images are provided for reference only and actual colors may vary depending on your screen settings and display. Super Vision Optical reserves the right to limit quantities, discontinue products, correct errors, or modify pricing at any time without prior notice.
COLORS & PRODUCT APPEARANCE
Super Vision Optical makes every effort to accurately represent the colors and appearance of all products listed on supervisionoptical.com. However, we cannot guarantee that colors displayed on the Website exactly reproduce the actual colors of the eyeglasses or sunglasses. Color accuracy may vary depending on your device, screen settings, and display configuration.
PRICING & PAYMENT
All prices listed on supervisionoptical.com are in US dollars. Super Vision Optical accepts all major credit cards, PayPal, Apple Pay, and any other payment methods made available at checkout. Full payment is required at the time of purchase. Super Vision Optical reserves the right to refuse, cancel, or limit any order at its sole discretion. Orders will not be processed or shipped until payment has been confirmed and cleared.
CUSTOMER RESPONSIBILITY
Each customer is solely responsible for entering correct and complete information when placing an order, including name, shipping address, and payment details. Super Vision Optical is not responsible for orders lost, delayed, or undeliverable due to incorrect information entered by the customer. Please review all order details carefully before submitting.
ORDER PROCESS
When an order is placed on supervisionoptical.com, Super Vision Optical begins processing and preparing your order for shipment within 2 business day, and often sooner. Once your order has been processed you will receive a shipping confirmation with tracking information. Orders cannot be cancelled or modified once processing has begun.
ALL SALES FINAL — NO RETURNS OR EXCHANGES
ALL SALES ON SUPERVISIONOPTICAL.COM ARE FINAL. Super Vision Optical does not accept returns, exchanges, or cancellations once an order has been placed and payment has been processed. Customers are strongly urged to review all product descriptions, images, and details carefully prior to completing a purchase. In the rare event that an item arrives damaged or is materially and significantly different from its description as listed on the Website, customers must contact Super Vision Optical within 48 hours of confirmed delivery. Super Vision Optical reserves the sole discretion to determine eligibility for any remedy in such cases.
SHIPPING & DELIVERY
Super Vision Optical ships exclusively within the United States. Orders are processed and shipped within the timeframe stated at checkout. All shipping times are estimates and are not guaranteed. Super Vision Optical is not responsible for delays caused by shipping carriers, weather, or any other circumstances beyond our reasonable control. Risk of loss and title for all products purchased from supervisionoptical.com pass to the customer upon delivery of the product to the shipping carrier.
INTELLECTUAL PROPERTY
All content on supervisionoptical.com including but not limited to images, photographs, text, logos, product descriptions, graphics, and designs is the exclusive property of supervisionoptical.com and is protected by applicable United States intellectual property laws. You may not copy, reproduce, distribute, modify, or use any content from this Website for any purpose without the express prior written permission of Super Vision Optical.
SOCIAL MEDIA & USER CONTENT
Any photographs, videos, or content you tag, share, or post on social media platforms including but not limited to Instagram, TikTok, and Facebook featuring products purchased from supervisionoptical.com may be reposted, shared, or otherwise used by Super Vision Optical in its marketing materials, website, advertisements, or social media channels without compensation or further consent.
ACCEPTABLE USE
You agree to use supervisionoptical.com only for lawful purposes and in a manner that does not infringe the rights of others. You may not use this Website to engage in any conduct that is unlawful, harmful, fraudulent, or otherwise objectionable. Super Vision Optical reserves the right to terminate access to the Website at its sole discretion for any violation of these Terms of Service.
COOKIES
supervisionoptical.com uses cookies to enhance your browsing experience and to track website usage. Cookies allow us to recognize returning visitors and improve Website functionality. You may disable cookies through your browser settings however doing so may affect certain Website features. By continuing to use this Website you consent to our use of cookies.
LIMITATION OF LIABILITY
SUPER VISION OPTICAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THIS WEBSITE OR THE PURCHASE OF ANY PRODUCTS HEREIN. IN NO EVENT SHALL SUPER VISION OPTICAL'S TOTAL LIABILITY TO YOU EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY AND IN SUCH JURISDICTIONS OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
DISCLAIMER OF WARRANTIES
SUPERVISIONOPTICAL.COM AND ALL PRODUCTS AND SERVICES PROVIDED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. SUPER VISION OPTICAL EXPRESSLY DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
FORCE MAJEURE
Super Vision Optical shall not be deemed to be in default of or to have breached any provision of this Agreement as a result of any delay, failure in performance, or interruption of service resulting directly or indirectly from acts of God, acts of any governmental agency, natural disasters, acts of war, insurrection or terrorism, strikes or lockouts, carrier delays, unauthorized network or computer intrusion, Internet or computer-related viruses or other agents introduced by a third party, or any other cause beyond the reasonable control of Super Vision Optical.
GOVERNING LAW & DISPUTE RESOLUTION
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California and the City of Los Angeles without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms of Service or your use of supervisionoptical.com shall be resolved exclusively by binding arbitration in the State of California. By using this Website you expressly waive any right to a jury trial or class action proceeding.
LINKS TO THIRD PARTY WEBSITES
supervisionoptical.com may contain links to third party websites beyond our control. Super Vision Optical is not responsible for the content, accuracy, or practices of any linked third party websites and the inclusion of any link does not imply endorsement by Super Vision Optical.
CHANGES TO TERMS OF SERVICE
Super Vision Optical reserves the right to update or modify these Terms of Service at any time and at its sole discretion. Any changes will be posted on this page. Your continued use of this Website following the posting of any changes constitutes your acceptance of the revised Terms of Service. It is your responsibility to review these Terms of Service periodically.
ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and supervisionoptical.com with respect to your use of this Website and supersede all prior or contemporaneous agreements, representations, warranties, and understandings.
BY USING THIS WEBSITE OR PURCHASING ANY PRODUCT FROM IT, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.