PRIVACY POLICY:
Super Vision Optical works to ensure your privacy is protected when using our services. We therefore have a policy in how your personal data will be processed and protected. Any changes we have made to this data policy can be found by visiting our website.
To place an order from this website, you must first complete your Login using the registration form and create a user name and password. During registration, and if you want to place an order, you are required to give contact information (such as name and email address), credit information for charges and related data. Your Personally Identifying information differs from your ‘Traffic Data’, in that there is no personal information contained in Traffic Data. We use this information to contact you about the services on our site in which you have expressed interest.
The information we collect depends on what you do when you visit our site. Please note that we do not collect personal information about you when you visit our site unless you choose to provide such information to us.
We collect personally-identifying information you provide to us in connection with purchases you make on our site, requests for services made through the site, the creation of a user account, any material you may post to the site, and your participation in surveys on the site. From time to time, we may provide you the opportunity to participate in contests or in other voluntary activities through the site. We may request personal information from you, along with other information, in order for you to participate. Participation in these activities is completely voluntary; therefore, you can elect not to disclosure your personal information by not participating in the activity.
In addition, for each visitor to our site, we automatically gather certain information and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We collect and store this information on an individual basis and in aggregate, or combined, form. We also collect both user-specific and aggregate information on what pages visitors access or visit.
As for lost or stolen information, you must promptly notify us if your credit card, user name, or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, user name, or password from your account and update our records accordingly.
TYPES OF INFORMATION COLLECTED:
We automatically track and collect the following categories of information when you visit our website: IP addresses, domain servers, types of computers accessing our website, types of web browsers used to access our website, 'Referrer' data reflecting the route by which you came to the website (collectively "Traffic Data"), Demographic Data regarding your anonymous location, status, and other non-identifying data. Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on our website.
We use a third-party services (namely, Google Analytics, and other Social Networks, including but not limited to Twitter, Facebook and Google+) to collect aggregate data about site use. This service uses cookies to collect anonymous traffic data in order to improve the quality of our services. Social Networks may send email follow-up messages.
In order for you to access certain premium, services and to purchase products, including eyeglasses and related products that we offer via the website, we require you to provide us with certain information that personally identifies you ("Personal Information"). Personal Information includes the following categories of information: Contact Data (such as your name, mailing address, and e-mail address), Financial Data (such as your account or credit card number), Address Data (such as your address for shipping zip code), Prescription Data and measurements regarding your eyes, vision, vision health, and needs for eyeglasses and potentially, your uploaded photograph. If you communicate with us by e-mail, add Favorites to the Favorites Section, or otherwise complete online forms, surveys, or provide other information, any information provided in such communication may be collected as Personal Information as well.
HOW DO WE USE THIS INFORMATION:
We use the information we collect to analyze trends, to administer the website, to track users' movements around the site, and to gather demographic information about our user base as a whole. We also use this information to improve the content of our web pages, and to customize the content and page layouts. All of this is done with the intention of making our site more useful to visitors.
We may share email addresses, postal addresses or telephone contact information or other personally-identifying information we collect across brands within our company. We do not rent or sell such information to any third parties.
We use one or more third-party tracking services to track non-personally-identifying information about visitors to our website in the aggregate. These third-party services may use JavaScript, pixels, transparent GIF files, and other means to enable us to learn which advertisements bring users to our website. Any information we track in this manner is anonymous, limited to usage and volume statistics, and is used to provide insight into the effectiveness of our online marketing initiatives and strategies.
COOKIES:
We use both session cookies and persistent cookies on this website. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We may link the information we store in cookies to your personal information in order to provide a faster and more pleasant online experience. If you reject cookies, you may still use our site, but your ability to use some areas of our website will be limited.
We use session cookies to make it easier for you to navigate our site. We use session cookies to record session information, such as which web pages a user has visited, and to track user activity on our website. We also use session cookies to store any passwords used on the site (such as a password associated with a user account), so you don't have to enter it more than once per session. Session cookies expire when you close your browser.
We use persistent cookies to track and target the interests of our users to enhance the experience on our website. Persistent cookies remain on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your browser's "help" file.
SECURITY:
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, and to guard that information against loss, misuse or alteration. When you enter sensitive and/or personally-identifying information on our registration or during the ordering process, we encrypt transmissions involving such information using secure protocols.
Please note, however, that no method of transmission over the internet, or method of electronic storage, is 100% secure.
Therefore, while we use commercially-reasonable means to protect your personal information, we cannot guarantee its absolute security.
CHANGES TO THIS POLICY:
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our Policy. If our information practices change materially at some time in the future, we will post the changes to our website and revise our Policy accordingly. In addition, if we have collected personally-identifying information from you, we will notify you about the changes and secure your consent prior to making use of your information in new ways.
QUESTIONS/CONCERNS:
If you believe that this site is not following its stated information policy, you may contact us at the above postal address, email address, or telephone number.
